NHTSA Complaint #10927817 — 2008 SATURN VUE

WAS DRIVING THE CAR AND IT FAILED TO SHIFT FROM 1ST GEAR (CAR KEPT MOVING BUT THE RPMS WENT WAY UP). CHECK ENGINE LIGHT CAME ON AND CODES P0700, P0752 AND P0989 WERE PULLED FROM THE CAR. MECHANIC LOOKED AT THE CAR AND IT HAD TO BE SENT TO A TRANSMISSION SHOP. THE TRANSMISSION SHOP REBUILT THE TRANSMISSION WHICH INCLUDED A FAILED WAVE PLATE. THE NEW WAVE PLATE IS MUCH MORE ROBUST THAN THE ORIGINAL ONE. CAR WAS AT 125,844 MILES WHEN WORK COMPLETED. CONTACTED GM ABOUT THE SPECIAL COVERAGE THIS THIS TRANSMISSION. THE GM SPECIAL COVERAGE IS FOR 10 YEARS OR 120,000 MILES. UNFORTUNATELY OUR SATURN WOULD NOT BE COVERED REIMBURSED BY GM EVEN THOUGH THE WAVE PLATE FAILURE IS A KNOWN PROBLEM BY GM. GM SAID THAT ANYTHING ABOVE 120,000 MILES IS CONSIDERED NORMAL WEAR AND TEAR EVEN THOUGH IT IS A KNOWN ISSUE.