NHTSA Complaint #10927598 — 2016 FORD EXPLORER

EXCELLERATION ON AN INCLINE, HILL OR PASSING OTHER VEHICLES, CAB FILLS WITH NAUSEOUS FUMES. SMELLS LIKE A BAD CAT CONVERTER. THE FUMES CAN BE OVERPOWERING. TOOK THE VEHICLE BACK TO LAKE HAVASU CITY BRADLEY FORD DEALERSHIP. CAR WAS RETURNED TO US WITH ASSURANCE THE PROBLEM HAD BEEN RESOLVED, IT HASN'T, THE PROBLEM CONTINUES. WE TRANSPORT OUR 3 GRANDCHILDREN 60 MILES IN THIS VEHICLE ON A HIGHWAY THAT HAS STEEP INCLINES AND NOW FEAR ENDANGERING THEIR HEALTH AS WELL AS OUR OWN, WE ARE SENIORS. WAS INFORMED THAT THE ENGINEERS AT FORD ARE WORKING ON THE PROBLEM, BUT THE TSB HAD BEEN PERFORMED THAT CUTS THE AC RECYCLE FEATURE OFF UPON ENGINE LOAD, BUT WE ARE STILL GETTING THAT SMELL. I CAN'T EXPRESS MORE CONCERN ABOUT HOW UNSAFE THIS CO PROBLEM IS. I CAN'T RISK THE HEALTH OF MY GRANDCHILDREN OR OURSELVES. FORD EITHER NEEDS TO REFUND MY MONEY OR OFFER A PERMANENT FIX TO THE PROBLEM. THESE ARE ROLLING GAS CHAMBERS. MAY TRY TO UNDO THE DEAL ON THIS CAR. THEY HAVE HAD TO DO THIS ON ANOTHER CUSTOMERS VEHICLE BECAUSE OF THIS PROBLEM