NHTSA Complaint #10927555 — 2006 TOYOTA 4RUNNER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10927555
Vehicle 2006 TOYOTA 4RUNNER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 157,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I CURRENTLY OWN A 2006 TOYOTA FOUR RUNNER THAT IS NOT CURRENTLY INVOLVED IN A TOYOTA RECALL FOR EXCESSIVE RUST. MY VEHICLE IS AT A TOYOTA DEALER, A CLAIM WITH TOYOTA HAS BEEN FILED, AND PICTURES OF DAMAGE ARE BEING TAKEN PER MY CLAIM. I JUST RECEIVED A CALL FROM TOYOTA CORPORATE CLAIMS DEPARTMENT TELLING ME THAT MY TOYOTA IS NOT UNDER RECALL EVEN THOUGH I HAVE EXCESSIVE ROT (NOT RUST) THAT HAS EATEN THROUGH MY VEHICLES REAR CROSSMEMBER. CURRENTLY MY VEHICLE IS UN DRIVABLE DUE TO THIS ISSUE, MY REAR AXLE IS ONLY HELD ONTO THE VEHICLE BY TWO OUT OF THE FOUR ANCHOR POINTS THIS POSING A HUGE SAFETY CONCERN IF THE REAR AXLE BECOMES SEPARATED FROM THE REST OF THE FRAME. THE FRONT TWO MOUNTS (THAT ARE WELDED TO THE REAR CROSSMEMBER) ARE TORN COMPLETELY FROM THE REAR CROSSMEMBER, TOYOTA SAYS THE BODY OF THE TRUCK WILL NEED TO BE REMOVED FROM THE CHASSIS IN ORDER TO SLIDE THE NEW CROSSMEMBER IN BUT THEY REFUSE TO COVER THIS REPAIR. AS I'M SURE YOU'RE AWARE BUT THE 2004-2010 TOYOTA TACOMA ARE CURRENTLY UNDER RECALLS FOR THIS TYPE OF ISSUE AND THE FOUR RUNNER SHARES THIS TYPE OF FRAME, AND MANY OTHER PARTS BECAUSE IT IS ASSEMBLED ON A TACOMA FRAME, BUT BUILT IN JAPAN NOT IN THE US. TOYOTA SAYS THAT THE RECALL ONLY COVERS US MADE VEHICLES AND JAPANESE BUILT UNITS LIKE THE FOUR RUNNER, ARE NOT COVERED. PLEASE ADVISE AS I CURRENTLY OWN A VERY EXPENSIVE LAWN ORNAMENT AT THIS TIME AND WOULD LIKE TO SEE THESE UNITS INTEGRATED INTO THE TACOMA RECALL PROCESS. THANKS FOR YOUR HELP.

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