NHTSA Complaint #10927334 — 2006 CHRYSLER PACIFICA

I HAVE OWNED THIS 2006 CHRYSLER PACIFICA FWD TOURING MODEL SINCE BRAND NEW. WE LIVE IN MICHIGAN SO OF COURSE THERE ARE WINTER ISSUES ASSOCIATED WITH CARS IN GENERAL. HOWEVER, THIS VEHICLE IS IN GREAT CONDITION GARAGE KEPT ALL OF ITS LIFE UNLESS DRIVING, NO SURFACE RUST,ETC ETC. BASICALLY A GREAT CAR. I WENT TO GET THE OIL CHANGED AND THE TECHNICIAN TOLD ME BY THE WAY THERE IS A BIG RUT HOLE IN THE SUB FRAME AND YOU MIGHT WANT TO HAVE THAT LOOKED AT. HE ALSO STATED IT LOOKS STRANGE BECAUSE THE REST OF THE CAR IS IN SUCH GREAT SHAPE. I HAD NEW STRUTS AND TIE ROD INSTALLED ABOUT 2 YEARS AGO SO I TOOK IT IN THERE TO HAVE IT LOOKED AT NEXT. I WAS THEN TOLD THIS IS AMAZING, BUT WE HAVE SEEN THIS BEFORE ON THESE CHRYSLER PACIFICAS! (RED FLAG). THEY TOLD ME TO CHECK WITH THE DEALER BECAUSE THERE IS PROBABLY A RECALL ON IT. I THEN CALLED THE DEALER TO MAKE AN APPOINTMENT TO HAVE IT LOOKED AT. THE SERVICE TECH TOLD ME HE KNOWS WHAT I AM TALKING ABOUT AND TOOK MY VIN NUMBER OVER THE PHONE. AFTER A FEW MINUTES HE TOLD ME THERE WAS AN EXTENDED WARRANTY FOR THIS CASE AND UNFORTUNATELY IT DID NOT COVER MY VIN. THEN HE SUGGESTED I CALL CHRYSLER CUSTOMER SERVICE TO COMPLAIN AND SEE WHERE IT GETS ME. (NICE). AFTER SPEAKING WITH CHRYSLER AND TOLD THEM THE STORY AND HOW IT BASICALLY RENDERS MY CAR UNSAFE TO DRIVE SHE EXPLAINED TO ME THAT THERE WAS A WARRANTY FOR A 6 WEEK PERIOD IN 2004 AND I DID NOT QUALIFY. I HAVE READ NUMEROUS ARTICLES ON THE INTERNET NOW ABOUT THIS PROBLEM AND POSSIBLE CLASS ACTION LAWSUITS. NEEDLESS TO SAY, I DRIVE AROUND WITH CHILDREN IN THE CAR AND THIS THING IS A TIME BOMB AND CHRYSLER NEEDS TO ADMIT THERE IS A PROBLEM AND WARN ALL CURRENT OWNERS BEFORE SOMEONE GETS INJURED OR KILLED!