NHTSA Complaint #10926764 — 2016 HONDA ACCORD

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10926764
Vehicle	2016 HONDA ACCORD
Component	VISIBILITY/WIPER
Date of Incident	August 22, 2016
Date Filed	November 17, 2016
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THERE APPEARS TO BE A PROBLEM WITH DISTORTED GLASS BEING USED IN THE REAR WINDOWS OF 2016 HONDA ACCORDS. LOOKING THROUGH THE REAR WINDOW OF MY ACCORD SPORT, VEHICLES AND ESPECIALLY LANE MARKINGS APPEAR OUT OF FOCUS AND WAVY. THE PROBLEM IS EVEN WORSE IN RAINY CONDITIONS. THIS MAKES IT DIFFICULT TO DETERMINE THE PROXIMITY OF VEHICLES BEHIND ME, ESPECIALLY IN HEAVY TRAFFIC CONDITIONS. HONDA'S DISTRICT SERVICE MANAGER ACKNOWLEDGED THE PROBLEM WITHOUT EVEN ASKING TO SEE MY CAR. HE CALLED IT "CHARACTERISTIC" OF THE ACCORDS AND CLAIMED THEY ALL HAVE VARYING LEVELS OF DISTORTION. HOWEVER, HONDA REFUSED TO OFFER A REPLACEMENT WINDOW.

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