NHTSA Complaint #11387735 — 2016 HONDA ACCORD

MY BACKUP CAMERA STOPPED WORKING WHEN I TOOK MY CAR TO THE DEALERSHIP TO GET AN EXTERIOR REPLACEMENT PART. IT WORKED FINE WHEN I DROPPED IT OFF. NOW THE SCREEN IS COMPLETELY BLACK WHEN YOU ARE IN REVERSE BUT YOU CAN STILL SEE THE BACKUP CAMERA LINES. THE DEALERSHIP IS TRYING TO CHARGE ME $140 TO EVEN LOOK AT IT. SOMEBODY POSTED THIS EXACT COMPLAINT IN JULY 2020. THEY STATED THAT THE CAMERA HOUSING MIGHT BE LETTING CONDENSATION AND WATER INSIDE, CAUSING IT TO SHORT OUT. THERE ARE TWO ADDITIONAL COMPLAINTS WITH THE SAME ISSUE FROM MARCH 2020, ONE IN FEBRUARY 2020, AND ONE IN JANUARY 2020. THIS IS CLEARLY A MANUFACTURER ISSUE THAT NEEDS TO BE INVESTIGATED.