NHTSA Complaint #10926483 — 2002 PONTIAC GRAND AM

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10926483
Vehicle	2002 PONTIAC GRAND AM
Component	STEERING
Date of Incident	November 15, 2016
Date Filed	November 16, 2016
Mileage	109,848 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHEN SHE TURNED THE KEY IN THE IGNITION, THE ENGINE FAILED TO START THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN IGNITION SWITCH RECALL. IT TOOK OVER TEN MINUTES FOR THE VEHICLE TO START. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,848. UPDATED 05/17/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE CONSUMER REQUESTED TO HAVE ALL THE ELECTRICAL COMPONENTS REPLACED. UPDATED 09/20/2017*JS

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