NHTSA Complaint #10715367 — 2002 PONTIAC GRAND AM

MY PONTIAC'S IGNITION KEY HAS FALLEN OUT OF THE IGNITION ON AT LEAST THREE SEPARATE OCCASIONS WHILE I'M DRIVING/TURNING. IN ADDITION TO THE KEY FALLING OUT OF THE IGNITION, THE STEERING WHEEL BECOMES HARD TO STEER AND I HAVE TO USE THE EMERGENCY BRAKE TO STOP. THE MOST RECENT INCIDENT TOOK PLACE ONE DAY AFTER MY CAR WAS SERVICED AT A LOCAL GM DEALER IN RELATION TO THE 14350 UNINTENDED IGNITION KEY ROTATION POST CARD I RECEIVED IN THE MAIL. I DID CALL THE GM DEALER TO REPORT THAT THE CAR WAS PRODUCING THE SAME HIGH RISK ISSUES AND THAT I COULD COME UP THERE AND SHOW THEM THIS SAME PROBLEM WHILE THEIR STAFF IS ALSO IN THE CAR. I WAS TOLD " WE FIXED THE RECALL PROBLEM YOU MUST HAVE ANOTHER ISSUE THAT IS NOT COVERED UNDER THIS RECALL." I AM WILLING TO RECORD AND UPLOAD VIDEO FOOTAGE TO YOUTUBE OR A GM SITE THAT ACCEPTS VIDEOS SO GM CORPORATION CAN ASSESS MY ISSUES REMOTELY. THANKS IN ADVANCE