NHTSA Complaint #10926185 — 2014 INFINITI Q50

BACKUP CAMERA SOMETIMES FAILS TO INITIALIZE AFTER STARTING THE CAR. SOMETIMES IT DOESN'T COME ON AT ALL (ESPECIALLY AT NIGHT), AND SOMETIMES IT COMES ON SO DIM AT NIGHT THAT IT'S IMPOSSIBLE TO SEE ANYTHING (THERE SEEMS TO BE A DAY [DIM] AND NIGHT [BRIGHT] BRIGNESS/CONTRAST MODE AND IT'S LIKE THE DAY MODE COMES ON EVEN THOUGH IT'S NIGHT). BACKUP CAMERA ALSO ALWAYS TAKES AT LEAST 30 SECONDS AFTER THE CAR STARTS UP TO SHOW THE GRIDLINES AND "CHECK YOUR SURROUNDINGS" WARNING MESSAGE. WELL BEYOND THE 6 SECS RECOMMENDED BY THE NHTSA. INFINITI CLAIMS THAT THE CAMERA IS OPERATING AS DESIGNED AND CAN TAKE UP TO 90 SECONDS TO LOAD. I NEVER HAVE GRIDLINES OR THE PROPER WARNING LINES WHEN I BACK OUT OF A SPACE (THE SYSTEM IS SIMPLY TOO SLOW). THIS IS VERY CONCERNING TO ME AS THE CAMERA DOES NOT ALWAYS WORK AT NIGHT WHEN I NEED IT THE MOST. EVEN MORE CONCERNING IS INFINITI'S COMPLETE REFUSAL TO INVESTIGATE AND REMEDY EITHER OF THE 2 SAFETY ISSUES I AM CURRENTLY WRITING COMPLAINTS ABOUT (THIS BACKUP CAMERA ISSUE, AND THE ISSUE WITH MY BRAKES WEARING OUT WAY TOO EARLY)