NHTSA Complaint #10926138 — 2011 FORD EDGE

PASSENGER DOOR AJAR WARNING BEGAN TO COME ON IN OCTOBER 2015, EVEN WHEN THE PASSENGER DOOR WAS SHUT. THIS HAS RESULTED IN THE DOME LIGHTS STAYING ON WHEN I BEGIN TO DRIVE THE CAR. THIS CREATES A SAFETY ISSUE AT NIGHT, AS IT HAS A VERY NEGATIVE IMPACT ON MY VISION UNTIL THE DOME LIGHTS GO OFF. WHEN I PARK THE CAR, SHUT IT OFF, AND CLOSE ALL DOORS, THE INTERIOR LIGHTS STAY ON BECAUSE OF THIS PROBLEM. THIS HAS RESULTED IN A DRAINING OF MY BATTERY. I HAVE HAD TO CHARGE THE BATTERY ON MANY OCCASIONS (6 TIMES IN THE PAST WEEK). THIS ISSUE IS FULLY RESPONSIBLE FOR ME HAVING TO PURCHASE A NEW BATTERY YESTERDAY, WHICH COST NEARLY $200 INSTALLED. THE BATTERY DRAINING BECAUSE OF THIS MATTER COULD BE A SERIOUS SAFETY ISSUE DEPENDING ON WHERE I WAS AND WHO WAS AROUND WHEN I NEEDED A JUMP. FINALLY, THE PASSENGER DOOR AJAR INDICATOR MALFUNCTION PROHIBITS ME FROM LOCKING MY DOORS WHEN I AM DRIVING. THIS IS A SIGNIFICANT SAFETY ISSUE. I HAVE TO TRAVEL THREE TIMES A WEEK INTO A CITY WITH HIGH CRIME AND I CANNOT LOCK MY DOORS!! I HAVE THIS SAME PROBLEM WITH THE REAR LEFT DOOR AJAR INDICATOR, ALTHOUGH TO A LESSER EXTENT. FORD IS AWARE THAT THERE IS A BIG PROBLEM HERE AND I FEEL THEY SHOULD BE FORCED TO RECALL THESE VEHICLES IN THE INTEREST OF THE SAFETY OF THE OWNERS. IT SEEMS TO BE THEY COULD BE LIABLE IN THE EVENT OF AN ACCIDENT DUE TO DOME LIGHTS BLINDING A DRIVER AT NIGHT OR IF THERE WAS THEFT OR INJURY RESULTING FROM DOORS NOT BEING ABLE TO BE LOCKED WHEN DRIVING. THE REPAIR IS QUITE EXPENSIVE AND VEHICLE OWNERS SHOULD NOT HAVE TO PAY FOR THIS. THIS ISSUE HAS MADE ME DISLIKE DRIVING AND OWNING THIS VEHICLE FOR THE PAST YEAR. PLEASE FORCE FORD TO DO THE RIGHT THING AND MAKE THEM RECALL THESE VEHICLES. THANK YOU IN ADVANCE FOR YOUR TIME AND ATTENTION TO THIS MATTER.