NHTSA Complaint #10926090 — 2015 RAM 2500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10926090
Vehicle	2015 RAM 2500
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2016
Date Filed	November 15, 2016
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT ALSO STATED THAT THE VEHICLE COULD BE PLACED INTO GEAR WHEN THE KEY WAS NOT IN THE IGNITION, AND THE STEERING WHEEL WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE GEAR SHIFTER PERSISTED TO FAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

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