NHTSA Complaint #10926051 — 2012 FORD EDGE STRUCTURE:BODY

Complaint Details

ODI Number	10926051
Vehicle	2012 FORD EDGE
Component	STRUCTURE:BODY
Date of Incident	October 25, 2016
Date Filed	November 14, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

THE DRIVERS' DOOR LATCH IS NOT WORKING PROPERLY. THE DOOR AJAR ALARM IS DISPLAYED ON THE DASHBOARD -AND THE INTERIOR LIGHTS WILL NOT TURN OFF. IT HAS CAUSED A DRAINED BATTERY AND DECREASED VISIBILITY AT NIGHT -DUE TO GLARE FROM INTERIOR LIGHTS ON WINDSHIELD. I AM ALSO NOT SURE IF THE DOOR IS ACTUALLY PROPERLY LATCHED-AND IF IT WILL OPEN WHILE IN MOTION. I TALKED TO MY DEALER AND WAS TOLD IT WOULD COST $400+ TO REPLACE THE LATCH..WHICH I DO NOT THINK IT JUST -WHEN THE CAR IS SO NEW.

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