NHTSA Complaint #10925967 — 2007 NISSAN ALTIMA

TL* THE CONTACT OWNS A 2007 NISSAN ALTIMA. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. IN ADDITION, THERE WAS A STRONG VIBRATION, A LOUD NOISE NEAR THE ENGINE, AND THE ENGINE MOVED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED TWO OF THE ENGINE MOUNTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, STATED THAT THEY NO LONGER USED THE PROVIDER BEFORE TO THE ENGINE MOUNTS AND HAD A NEW PROVIDER WHO SUPPLIED THE PARTS WHICH PROVIDED NO SOLUTION FOR THE CONTACT BECAUSE THEY ALSO STATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.