NHTSA Complaint #10925959 — 2013 FORD FUSION

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 55 MPH IN STOP AND GO TRAFFIC, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER, TURNED OFF THE VEHICLE, AND NOTICED SMOKE COMING FROM THE FRONT VENTS OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND NO REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE OVERHEATING SENSOR WARNING INDICATOR PREVIOUSLY ILLUMINATED, WHICH INDICATED THAT THE VEHICLE OVERHEATED WHEN IT ACTUALLY HAD NOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT TEMPERATURE SENSOR MALFUNCTIONED AND COOLANT WAS LEAKING ONTO THE SENSOR. THE SENSOR CONNECTION WAS DAMAGED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING), BUT WAS UNSURE IF VEHICLE WAS INCLUDED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.