NHTSA Complaint #10925872 — 2011 BMW X5 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10925872
Vehicle	2011 BMW X5
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 14, 2016
Date Filed	November 14, 2016
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. THE ENGINE TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE SERVICE AND THE TECHNICIAN STATED THAT THERE WAS A FAILURE WITH THE ENGINE FAN. THE VEHICLE WAS DIAGNOSED AND PRODUCED DIAGNOSTIC CODE 3792. THE CONTACT WAS UNSURE ABOUT WHAT PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. UPDATED 01/04/17*LJ UPDATED 7/5/18*JB *TR

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