NHTSA Complaint #10925738 — 2012 CHRYSLER 300

SINCE PURCHASING THIS VEHICLE ON MEMORIAL DAY WEEKEND AT CHRYSLER, LITTLE FALLS NJ OF 2014, I HAVE HAD NOTHING BUT ISSUES. FROM ELECTRICAL PROBLEMS, TO THE AIRBAG ISSUES, TO LATER SPENDING OVER 1300 IN REPAIRING THE ALTERNATOR. WITHIN THE 1ST FEW DAYS OF THE PURCHASE THE AIR BAG LIGHT CAME ON IN WHICH I IMMEDIATELY BROUGHT THE CAR IN FOR REPAIR AND THE MECHANIC STATED THAT THERE WERE NO ISSUES FOUND. UNFORTUNATELY, IT WAS TOO LATE TO CANCEL THE PURCHASE, PER FLO I HAD SIGNED THE CONTRACT AND CANNOT CANCEL THE DEAL. AFTER BECOMING VERY FRUSTRATED WITH THE CONTINUOUS ISSUES WITH THE VEHICLE AND LACK OF CUSTOMER SERVICE, I CONTACTED CORPORATE CHRYSLER, IN WHICH CAITLIN CONTACTED ME AND SCHEDULED AN APPOINTMENT WITH RT1 CHRYSLER IN LAWRENCEVILLE NJ AROUND 7/2015, IN WHICH THEY STATED THAT THE AIR BAG HAD SPLICED WIRES. A FEW DAYS FROM TAKING THE VEHICLE HOME THE AIR BAG LIGHT CAME BACK ON. I CONTACTED CAITLIN TO REPORT THAT THE ISSUE STILL EXIST IN WHICH SHE NEVER CALLED ME BACK. I CALLED HER FOR SEVERAL MONTHS. I THEN TOOK THE VEHICLE TO THE CHRYSLER IN CHERRY HILL AND THE ONE IN LUMBERTON, ALL STATED NO ISSUES FOUND, EVEN AFTER BRINGING IT IN WHEN THE ALTERNATOR WENT ON IT. I ALSO BROUGHT IT IN TO THE CHRYSLER IN LUMBERTON SINCE THE CAR HAD LOST POWER/ENGINE KNOCKING AND THEY STATED NOTHING WAS WRONG UNTIL I BROUGHT IT BACK TO CHERRY HILL CHRYSLER AND THEY FOUND THAT IT WAS ENGINE PROBLEMS. CORPORATE CHRYSLER AND ALL THESE DEALERS HAVE CONTINUED CLAIMING THAT THEY CANNOT FIND ANY AIRBAG ISSUES OR WHEN THEY CLAIM THEY FIND SOMETHING, IT HAS BEEN REPAIRED BUT YET THE PROBLEM STILL EXIST. BOTTOM LINE, ALL THESE DEALERS AND CORPORATE CHRYSLER HAVE CONTINUED PUTTING MY LIFE, MY FAMILIES LIFE AND OTHERS IN DANGER. I FEAR FOR MY LIFE AND MY FAMILIES. THIS CAR IS NOTHING BUT A LUXURY LEMON AND CORPORATE CHRYSLER NEEDS TO REPLACE THE VEHICLE SINCE THEY CANNOT FIX IT.