NHTSA Complaint #10925583 — 2013 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10925583
Vehicle 2013 FORD FUSION
Component ENGINE
Date of Incident
Date Filed
Mileage 22,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I PURCHASED THIS VEHICLE NEW DELIVERED TO THE DEALERSHIP FROM ANOTHER LOCATION WITH JUST UNDER 200 MILES ON THE ODOMETER. I NOTICED MY FIRST ISSUE WHEN THE MOTOR WOULD STALL GOING AT A LOW RATE OF SPEED 15-20MPH THROUGH A PARKING LOT AT ABOUT 22,000 MILES ON THE ODOMETER AND ALSO WOULD HESITATE TO START. I ONLY ASSUMED IT WAS BAD FUEL BEING SUCH A NEW VEHICLE. THIS HAPPENED PERIODICALY UP UNTILE THE ENGINE GAVE AN OVER TEMPRATURE COOLANT DISPLAY KILLING ALL BUT IDLE POWER TO THE INGINE MAKING THE CAR UNDRIVABLE. THUS I HAD THE CAR TOWED TO THE DEALERSHIP AT EXCACTLY JANUARY 3, 2016 WITH 64,056 ON THE ODOMETER. I HAD THEN NOTICED RECALLS FOR THIS PARTICULAR MOTOR IN FORDS FUSIONS AND ESCAPES WITH THIS PARTICULAR SIZE ENGINE. AFTER THE RECALLS REPAIRS WERE COMPLETED FOR MY VEHICLE I STILL EXPERIENCED ENGINE STALLS, BUT LESS FREQUENT THROUGHOUT THIS PERIOD AND ROUGH IDLE AT INITIAL START OF THE ENGINE MORE FREQUENTLY AS TIME PASSED. THE OVER TEMPRATURE COOLANT MESSAGE CAME ON AGAIN, AT 87,000 GIVE OR TAKE ( AGAIN TOWED TO DEALERSHIP SO THEY WILL HAVE REPORTED MILAGE). I WAS INFORMED THAT NUMEROUS REPAIRS HAD TO BE MADE AND ARE NOT COVERED UNDER ANY RECALLS ALTHOUGH I FEEL THIS VEHICLE MORE THAN MEETS THE CRITERIA FOR NUMEROUS RECALLS. I HAVE HAD THIS VEHICLE CHECKED FOR COOLANT LEAKS FROM ANOTHER CERTIFIED SHOP AND NO HOSES HAVE BEEN FOUND TO HAVE ANY LEAKS.

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