NHTSA Complaint #10925527 — 2012 CHEVROLET CRUZE

?/?/16 SUNNY-DRIVING ON CITY STREET. TRACTION LIGHT/SERVICE TRACTION CONTROL APPEAR. DROVE CAR TO SHOULDER-CAR COULD BARELY MOVE THEN WAS COMPLETELY UNABLE TO MOVE. TURNED CAR OFF/BACK ON. LIGHTS/ERRORS WERE GONE. DROVE AWAY. 7/9/16 SUNNY-DRIVING OUT OF PARKING LOT. TRACTION LIGHT/SERVICE TRACTION CONTROL/SERVICE STABILITRAK APPEAR. CAR BARELY CREPT FORWARD BEFORE IT COULD NOT MOVE. CALLED ONSTAR FOR VEHICLE DIAGNOSIS. NOTHING FOUND. TURNED CAR OFF/BACK ON AND EVERYTHING RESET/WAS OK 10/21/16 RAINY-DRIVING ON INTERSTATE. CAR RANDOMLY YANKS LEFT (DIDN'T BRAKE/ACCELERATE) CAR SPINS & CRASHES INTO GUARDRAIL MULTIPLE TIMES. CAR BARELY CREPT FORWARD AS I DROVE TO LEFT SHOULDER BUT STOPPED MOVING BEFORE GETTING TO SAFETY. CHECK ENGINE LIGHT/TRACTION LIGHT/SERVICE TRACTION CONTROL/ STABILITRAK APPEAR (SEE PHOTO-THE PAPERS IN CORNER OF DISPLAY SHOW STABILITRAK ERROR IS ON NEXT SCREEN BUT I SCROLLED PAST NEEDING TO SEE ODOMETER AND DIDN'T SNAP PHOTO). TWO OFFICERS SAW THE ERRORS AND THAT CAR COULDN'T MOVE. OUR TAKE: RAIN INITIATED TRACTION CONTROL, BUT CAR THOUGHT IT WAS SPINNING WHEN IT WASN'T, AND CORRECTED FOR IT BY APPLYING CERTAIN BRAKES TO CERTAIN TIRES CAUSING IT TO SPIN. DEALERSHIP SEES NO HISTORY OF THESE ERRORS FOR ALL 3 INSTANCES AND SAY THEY CAN'T DO ANYTHING. I LEFT MY CAR RUNNING WITH THESE ERRORS ON FOR OVER AN HOUR WHILE WAITING FOR POLICE/TOW TRUCK. INSURANCE WON'T GO AFTER GMS'S LEGAL TEAMS BUT TELL ME TO JUMP INTO A LAWSUIT LATER. IT'S UPSETTING WE'RE WAITING FOR SOMEBODY TO GET HURT/DIE TO LOOK INTO THIS. MY SISTER HAS SAME CAR OFF SAME LOT AND EXPERIENCED A TRACTION CONTROL ERROR. SIMILAR CIRCUMSTANCES ONLINE-PICTURES/VIDEOS OF THESE ERRORS BUT DEALERSHIP FINDS NO HISTORY. ISSUES 1) DANGEROUS ERRORS NOT BEING LOGGED 2) TRACTION CONTROL/STABILITRAK NOT READING SITUATION CORRECTLY 3) CAR CANNOT OPERATE/DRIVE TO SAFETY AFTER INCORRECTLY READING SITUATION.