NHTSA Complaint #10925445 — 2014 FORD TAURUS

ON OCTOBER 24,2016, THE CAR TURNED THE STARTER OVER, BUT NOTHING ELSE HAPPENS - IT JUST WILL NOT START. IT WAS TOWED TO GARAGE WHERE IT STILL WOULD NOT START. THE MECHANIC TRIED NEW FUEL PUMP, WHICH WOULD NOT WORK. WHEN HE TESTED THE FUEL PUMP RELAY, THE CAR STARTED WORKING, HOWEVER, THE RELAY WAS NOT REPLACED BUT EXCHANGED WITH AN IDENTICAL RELAY ALREADY ON THE CAR. EVEN THOUGH THE PROBLEM WAS NOT FOUND, THE CAR SEEMED TO RUN FINE. THE CAR WAS USED FOR ABOUT FIVE DAYS - EVEN A TRIP THIS MORNING. THIS EVENING (11/10/2016), I (OWNER'S DAUGHTER) WENT OUT TO MOVE THE CAR AND THE EXACT SAME PROBLEM HAPPENED AGAIN. THE CAR TURNS THE STARTER OVER, BUT NOTHING ELSE HAPPENS. THE CAR HAS THE EXACT SAME SYMPTOMS AS BEFORE. I (OWNER'S DAUGHTER) CALLED FORD AND WAS INFORMED THAT THERE ARE NO RECALLS ON THIS VEHICLE. THIS 2014 FORD TAURUS IS EXTREMELY UNRELIABLE -- THE CAR ONLY HAS ~50,000 MILES ON IT.