NHTSA Complaint #10924425 — 2014 FORD FIESTA

ON 10/26/16, WE (4 OF US) FINISHED SHOPPING AND GOT BACK INTO MY PARKED CAR MY DAUGHTER EXCLAIMED THAT THE REAR DOOR BEHIND THE DRIVER SEAT WOULD NOT CLOSE. WE TRIED NUMEROUS TIMES TO SHUT IT, EVEN PEERED INTO THE LATCH AREA, BUT DIDN'T SEE ANYTHING LIKE THE OTHER DOORS. IT WAS AROUND 5:30 P.M. WE HAD NOTHING TO SECURE THE DOOR, SO WE MOVED MY GRANDSON'S CAR SEAT TO THE MIDDLE AND I SAT IN THE BACK SEAT AND HELD THE DOOR WHILE MY DAUGHTER DROVE US HOME SLOWLY. THE NEXT MORNING I USED A ROPE TO HOLD THE DOOR WHILE I DROVE TO THE FORD DEALERSHIP AND THEY FIXED THE LATCH FOR $344.40. I USED MY CAR PAYMENT TO PAY FOR THE REPAIRS AND I WAS TOLD MY VEHICLE WAS NOT LISTED ON THE RECALL LIST. IF THIS HAPPENS TO ALL MY OTHER DOORS, IT WILL ADD UP 1377.76. I HAVE A COPY OF THE REPAIR RECEIPT. I CAN SCAN FOR YOU IF NEEDED.