NHTSA Complaint #10924067 — 2014 JEEP CHEROKEE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	10924067
Vehicle	2014 JEEP CHEROKEE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 1, 2014
Date Filed	November 3, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

THE CAR EXPERIENCES JERKY SHIFTS, IS VERY INCONSISTENT WHEN IT DOES SHIFT, AND HAS A LAG IN ACCELERATION. IT DOES NOT FEEL SAFE TO DRIVE BECAUSE I CAN'T PREPARE FOR WHEN IT WILL SHIFT. IF I AM STOPPING AT A LIGHT, IT OFTEN TIMES WILL LUNGE FORWARD - WHICH IS DANGEROUS IF THERE IS A PEDESTRIAN CROSSING OR SOMEONE IN FRONT OF ME. IF I AM AT A STOP LIGHT, AND ACCELERATING, THE SHIFT BETWEEN 1ST TO 2ND AND 2ND TO 3RD IS EXTREMELY SLOW, AND THEN HAS A HARD LUNGE FORWARD. THE DEALERSHIP SAYS THEY DO NOT HAVE A SOLVE FOR IT, AND JEEP WON'T ACKNOWLEDGE THERE'S A PROBLEM. THE VALUE OF THE CAR HAS ALSO DROPPED SIGNIFICANTLY SO I CAN'T GET RID OF IT, WITHOUT BEING UPSIDE DOWN ON WHAT I OWE.

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