NHTSA Complaint #10920522 — 2005 MERCURY MONTEREY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10920522
Vehicle	2005 MERCURY MONTEREY
Component	POWER TRAIN
Date of Incident	October 7, 2016
Date Filed	November 1, 2016
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I SUBMITTED A COMPLAINT ON THIS VEHICLE ABOUT TWO WEEKS AGO. I WANTED TO ADD SOME ADDITIONAL INFORMATION. JUST TO RECAP: THIS 2005 MERCURY MONTEREY WAS RECALLED IN 2012 FOR THE TORQUE CONVERTOR. THE JOB WAS COMPLETED AT A DEALERSHIP BY THE PREVIOUS OWNER WHEN IT HAD LESS THAN 30000 MILES. THE TRANSMISSION WENT OUT AGAIN AT 70000 MILES. TRAVELING DOWN A BUSY ROAD I LOST POWER AND COULD NOT ACCELERATE OVER 30MPH AND THE RPM'S JUMPED ERRATICALLY AND THE TRANSAXLE LIGHT CAME ON. TOWED IT TO THE DEALER THAT CONFIRMED IT WAS THE TRANSMISSION AND THEN TOWED IT TO A TRANSMISSION SPECIALIST. THEY SAID THE TRANSMISSION WAS SHOT AND REPLACED THE FOLLOWING PARTS: MASTER OH KIT, BAND, PISTON, SERVO, TORQUE CONVERTOR. THE TOTAL COST WAS $1814.00. THE MECHANIC CONFIRMED THAT THIS SHOULD NOT HAVE HAPPENED AT 70000 MILES AND JUST A FEW YEARS AFTER THE RECALL. THE ORIGINAL TORQUE CONVERTOR MUST HAVE DONE MORE DAMAGE THAN WHAT WAS REPAIRED IN 2012. I FEEL THAT FORD SHOULD PAY FOR THE TRANSMISSION REBUILD AS IT IS OBVIOUSLY A RESULT OF THE ORIGINAL RECALL.

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