NHTSA Complaint #10920450 — 2011 CHRYSLER 300

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10920450
Vehicle 2011 CHRYSLER 300
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 95,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

WHILE TRAVELING ON THE HWY 29 N (THE FOUR LANE) THE ABS, TRACTION CONTROL AND THE BATTERY INDICATOR LIGHT ILLUMINATED. THERE WAS A BURNING SMELL AND CAR STOPPED IMMEDIATELY AND ALL THE ELECTRONICS WERE GONE. I COULD NOT PUT ON MY EMERGENCY BLINKERS OR GET THE CAR IN GEAR TO PUSH OFF THE HIGHWAY. THIS INCIDENT PUT MY LIFE IN DANGER AND IT REALLY COULD HAVE A TRAGIC ENDING. WITH CARS ON ALL SIDES OF ME, NOT ONLY WAS I IN DANGER BUT I HAD FOUR PASSENGERS IN THE CAR WITH ME. TWO OF THEM BEING MY SMALL GRANDCHILDREN. A POLICE OFFICER SAW MY DILEMMA AND CAME TO OUR RESCUE TO AND ASSISTED US UNTIL WE GOT THE EVERYONE ON THE SIDE OF THE HIGHWAY. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP. AT THE DEALERSHIP THE SERVICE MANAGER SAID THAT THE ALTERNATOR SHORTED OUT AND DESTROYED MY BATTERY. THE COST TO REPAIR WAS $1450.00 I CALLED CHRYSLER ABOUT THE ELECTRONICS AND WAS TOLD MY CAR WAS NOT ONE THAT HAD A RECALL FOR THIS PROBLEM.. THIS AUTOMOBILE IS TOTALLY UNSAFE TO DRIVE AT HIGH INTERSTATE SPEEDS IF THE ELECTRONICS CAN SHUT DOWN WITH LITTLE WARNING.

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