NHTSA Complaint #10920266 — 2011 HYUNDAI EQUUS SERVICE BRAKES

Complaint Details

ODI Number	10920266
Vehicle	2011 HYUNDAI EQUUS
Component	SERVICE BRAKES
Date of Incident	August 15, 2016
Date Filed	October 31, 2016
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE BRAKE PEDAL TRAVEL IS VERY LONG. I MUST BEGIN THE STOPPING PROCESS MUCH EARLIER THAN PREVIOUS. THE DEALER DIAGNOSED A FAILED HECU. THE VEHICLE IS ONLY A FEW MILES AND ONE MONTH OUT OF WARRANTY. HYUNDAI MOTOR AMERICA HAD AN INSPECTION CAMPAIGN FOR GENESIS HECU UNITS, BUT NOT EQUUS. HOW CAN THE HECU BE PROPERLY INSPECTED WITHOUT DISASSEMBLING THE UNIT? HYUNDAI SHOULD REPLACE THE FAILED HECU.

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