NHTSA Complaint #10920064 — 2014 FORD FOCUS ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10920064
Vehicle	2014 FORD FOCUS
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	October 30, 2016
Date Filed	October 30, 2016
Mileage	5 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY CAR HAS A MIND OF ITS OWN. I HAVE COMPLAINED TO FORD MANY TIMES REGARDING THE CAR JUMPING SINCE THE DAY I BOUGHT IT. I HAVE BEEN TOLD " OH, ITS THE WAY IT WAS MADE." MY CAR COMPLETELY STOPPED ON ME BEFORE WHILE I WAS DRIVING WITH MY KIDS IN IT. I TOOK MY CAR BACK TO THE DEALER RIGHT THEN AND THEY REPROGRAM IT AND TOLD ME IT WAS FINE. I TOOK MY CAR BACK FOR THE BATTERY GOING TO COMPLETELY DEAD WITH A BRAND NEW CAR. TODAY AS I'M PICKING UP MY KIDS MY CHECK ENGINE LIGHT CAME ON. I TOOK MY KIDS HOME AND CALLED MY DAD AND WAS ADVISED TO GET A DIAGNOSIS TEST RAN ON MY CAR. TO MY SURPRISE MY CAR IS GETTING A ERROR CODE P090C? THIS IS AN ELECTRIC PROBLEM THAT IT SEEMS THAT MILLION OF DRIVERS HAVE GOTTEN THAT INVOLVES THE CLUTCH ACTUATOR LOW CIRCUIT. WHY DID I NOT RECEIVE A RECALL FOR THIS? I NEED SOME ANSWERS NOW BECAUSE THIS CAR HAS STOP BEFORE WITH MY CHILDREN WITH ME AND I WILL NOT DIE BECAUSE OF FORD. I NEED THIS ISSUE FIXED. *TR

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