NHTSA Complaint #10920034 — 2014 HYUNDAI SONATA

STEERING WANDERS ON A STRAIGHT ROAD. DRIVING IN A STRAIGHT LINE IS NEARLY IMPOSSIBLE. MORE NOTICEABLE AT HIGHWAY SPEEDS, BUT ALSO AT CITY SPEEDS, THE VEHICLE REQUIRES CONSTANT CORRECTION TO MAINTAIN A STRAIGHT TRACK. THE CAR SIMPLY 'WANDERS' OR 'DRIFTS' LEFT AND RIGHT, WITH NO REAL 'CENTERED' FEEL TO THE STEERING. MAINTAINING A STRAIGHT TRACK IS IMPOSSIBLE AND REQUIRES CONSTANT ATTENTION AND CORRECTION. THE STEERING WANDER CREATES HAZARDOUS DRIVING CONDITIONS, ESPECIALLY ON WET OR ICY SURFACES AND DRIVER FATIGUE, WHICH POSES A PUBLIC SAFETY HAZARD. THE VEHICLE HAS BEEN BROUGHT TO THE HYUNDAI DEALERSHIP OVER 10 TIMES FOR RESOLUTION, AND THE MANUFACTURER HAS BEEN INFORMED TWICE. THE DEALERSHIP AND MANUFACTURER DENIES THERE IS A PROBLEM AND STATES THAT THE INDIVIDUAL DOES NOT KNOW HOW TO DRIVE AND/OR THAT THE INDIVIDUAL WOULD HAVE TO WAIT FOR A RECALL. HYUNDAI US HAS NOT BEEN RESPONSIVE TO COMPLAINTS. CRUISE CONTROL HAS FAILED TO OPERATE SINCE VEHICLE WAS PURCHASED NEW. HYUNDAI HAS ATTEMPTED 3 REPAIRS AND ARE NOW DENYING CLAIMS.