NHTSA Complaint #10920007 — 2013 NISSAN ALTIMA

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number 10920007
Vehicle 2013 NISSAN ALTIMA
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I FINANCE A 2013 NISSAN ALTIMA S, I NOTICED THAT MY ENGINE LIGHT, AIR BAG LIGHT, BRAKE LIGHT AND TIRE PRESSURE LIGHT KEPT COMING ON ALL AT ONCE, AND WOULD STAY ON FOR A DAY OR TWO AND THEN WOULD GO AWAY ON IT'S OWN YET THE CAR NEVER GAVE ANY PHYSICAL SIGNS THAT A PROBLEM WAS GOING ON. SO I ASSUMED THAT MAYBE THERE WAS A SENSOR PROBLEM. I WAS LEAVING FROM WORK WHEN I APPROACHED A STOP SIGN AND CAME TO A STOP. AS I PROCEED TO STEP ON THE GAS TO GO IS WHEN I NOTICED THAT THE CAR HAD SHUT OFF ON ME YET THE RADIO AND LIGHTS WERE STILL WORKING. I TRIED TO START THE CAR UP WHEN THE WARNING SYMBOL CAME ON STATING THAT MY KEY PAD WAS INVALID.THAT CONTINUED UNTIL THE TOW TRUCK DRIVER ARRIVED RESULTING IN HIM TOWING THE CAR AWAY TO CHERRY HILL NISSAN. IT WAS THERE THAT I WAS TOLD THAT AT 80,000 MILES MY TRANSMISSION HAD WENT YET NO ONE COULD GIVE ME AN EXPLANATION AS TO WHY OR WHAT CAUSED THE PROBLEM. NOW AS OF 10/22/2016 I AM HAVING THE SAME SIGNS AND SYMPTOMS THAT WERE GOING ON BEFORE MY TRANSMISSION WENT THE FIRST TIME WITH ALL THE WARNING SYMBOLS COMING ON FOR A FEW DAYS THEN GOING BACK OFF ALL ON THEIR OWN. 10/26/2016 MY CAR CUT OFF ON ME AS I WAS IN ROUTE. AFTER GETTING IT TO START BACK UP I IMMEDIATELY STOPPED AT AUTO ZONE WHERE THEY HOOKED MY CAR UP TO THEIR DIAGNOSTIC MACHINE AND REPORTED TO ME THAT MY COMPUTER BRAIN WAS MALFUNCTIONING.I WON'T KNOW FOR CERTAIN WHAT IS ACTUALLY GOING WITH MY CAR UNTIL MONDAY 10/31/2016 WHEN I TAKE IT INTO NISSAN OF TURNERSVILLE SO THEY CAN RUN TEST. IN WHICH I WAS INFORMED OVER THE PHONE THAT BEINGS THOUGH THE WARNING SYMBOLS COME ON AND OFF ON THEIR OWN THEY MAY NOT BE ABLE TO DIAGNOSIS WHAT THE ACTUAL PROBLEM IS. HOW DO I HANDLE THIS MATTER IF THEY CAN'T FIGURE OUT WHAT CAUSING THE PROBLEM? I'VE ALREADY CONTACTED CORPORATE NISSAN AND THEY COULDN'T EVEN TELL ME IF THE RECALLS THAT OCCURRED PRIOR TO ME GETTING THE CAR WERE EVER ADDRESS

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