NHTSA Complaint #10919948 — 2010 CHEVROLET TRAVERSE

MY 2010 TRAVERSE WITH 76,200 MILES DISPLAYED THE CHECK ENGINE LIGHT. I HAD IT CHECKED AT A LOCAL PARTS STORE AND THE CODE WAS P0008. I TOOK THE TRAVERSE TO ORR CHEVROLET WHERE IT WAS DIAGNOSED WITH SLACK IN THE TIMING CHAIN. I CONTACTED GM AND THEY ADVISED THAT THEY WOULDN'T DO ANYTHING ABOUT IT SINCE IT WAS A 2010 AND OUT OF THE 5 YEAR POWER TRAIN WARRANTY. DESPITE THE FACT THEY HAD EXTENDED THE WARRANTY ON THE 2009 MODELS BECAUSE THEY HAD THE SAME ISSUE. THIS IS A KNOWN DEFECT ON THE TRAVERSE AND GM SHOULD RECALL AND COVER REPAIRS. AS IT STANDS, I AM ABOUT TO PAY $2300.00 TO REPAIR WHAT IS A KNOWN DEFECT. GM MADE NO SIGNIFICANT DESIGN CHANGES TO PREVENT THIS DEFECT FROM CAUSING THE CHAIN TO GAIN SLACK AND CAUSE ENGINE ISSUES TO DEVELOP. THE VEHICLE WAS MOVING AT 35 MPH WHEN IT INITIALLY CAME ON BUT CAME BACK ON AFTER BEING RESET WHILE SITTING IN THE LOT OF AUTOZONE. THE TRAVERSE SHOULD NOT HAVE SUCH A FAILURE IN ONLY 72,000 MILES, THERE IS A DEFECT AND SHOULD BE RECALLED IN MODELS LATER THAN 2009. THE DESIGN CHANGES IF ANY FOR THE 2010 MODELS CLEARLY DIDN'T SOLVE THE ISSUE. THE VEHICLES IS CURRENTLY AT THE DEALER, AND I DON'T HAVE THE ESTIMATE OR RECEIPT AT THIS TIME. *TR