NHTSA Complaint #10919722 — 2007 HONDA CR-V

THE DOOR LOCKS STARTED MAKING A LOUD RACKET DRIVING AND STOPPING - WHEN YOU WERE DRIVING OVER 10 MPH LOCKS ARE SUPPOSED TO LOCK AUTOMATICALLY AND THEN WHEN YOU STOP AND PARK UNLOCK AUTOMATICALLY. APPARENTLY THERE WAS AN EXTENDED WARRANTY THAT COVERED FRONT DRIVER ACTUATOR AND RIGHT AND LEFT REAR DOOR LOCKS. THIS EXTENSION WARRANTY EXPIRED NOVEMBER 2015. HOWDY HONDA DEALERSHIP HERE IN AUSTIN TEXAS WAS ABLE TO HAVE FRONT DRIVER SIDE DOOR ACTUATOR REPLACED UNDER WARRANTY. THE BACK DRIVER AND PASSENGER DOORS WILL NOT LOCK. THE NEW ACTUATOR WAS GOING OFF CONTINUOUS IN ATTEMPT TO LOCK THE BACK DOORS. I TOOK BACK TO HOWDY HONDA, THEY SAID THEY WOULD REPROGRAM MY KEY TO STOP IT FROM TRYING TO CONTINUOUSLY LOCK THE BACK DOORS AS IT WAS APPARENT THAT THE NEW ACTUATOR WOULD WEAR OUT RAPIDLY FROM DOING THIS.. IF I AM DRIVING AND STOP AT A LIGHT OR CROSSING, ANYONE CAN JUST OPEN THE BACK DOOR AND HOP INSIDE MY CAR AND CAR JACK ME. ALSO, WITH THESE DOORS NOT LOCKING I CANNOT SET THE ALARM. THIS AFFECTS MY INSURANCE, AS I HAVE CAR INSURANCE STATING I HAVE AN ALARM SYSTEM - WELL IF MY CAR IS VANDALIZED OR STOLEN IT WILL COME BACK TO MY PROBLEM AS I DID NOT SET THE ALARM - I CANNOT SET THE ALARM THE BACK DOORS DO NOT EVER LOCK. I EXPLAINED THE INSURANCE PROBLEM IF VANDALIZED OR STOLEN; I EXPLAINED THE SAFETY ISSUE OF BEING CAR JACKED OR SOMEONE OPENING THE BACK DOOR AT A STOP AND GRABBING ONE OF MY KIDS FROM THE BACK SEAT OR GETTING INTO THE CAR. THE COST QUOTED IS $552.00 TO REPAIR BACK DOOR LOCKS - THIS IS ALL CONNECTED TO THE FRONT DRIVER DOOR ACTUATOR THAT HAS BEEN REPLACED, BUT HAS NOW BEEN DISABLED BY HOWDY HONDA AS IT WAS GOING OFF AND ON CONTINUOUSLY TRYING TO LOCK BACK DOORS AND THAT WOULD WEAR OUT THE NEW ACTUATOR JUST INSTALLED 10/26/2016 UNDER WARRANTY. *TR