NHTSA Complaint #10919680 — 2009 NISSAN ALTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10919680
Vehicle	2009 NISSAN ALTIMA
Component	ENGINE
Date of Incident	October 26, 2016
Date Filed	October 27, 2016
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY ELECTRONIC STEERING COLUMN LOCK HAS MALFUNCTIONED FOR THE SECOND TIME. THIS MALFUNCTION DOES NOT ALLOW THE CAR TO RECOGNIZE THE KEY FOB, PREVENTING IGNITION. I WAS STRANDED IN A REMOTE PART OF A FOREST PRESERVE AND BECAUSE MY CAR WOULD NOT START I HAD TO HIKE OUT 6 MILES UNTIL I GOT CELL PHONE COVERAGE AND COULD CALL FOR HELP. THIS PROBLEM HAPPENED TO ME PREVIOUSLY IN 2011. AT THAT POINT NISSAN HAD COVERED THIS REPAIR AS PART OF A LIFETIME EXTENDED WARRANTY ON THE ELECTRONIC STEERING COLUMN LOCK, BUT THEY DECIDED IN JANUARY 2016 TO CANCEL THIS WARRANTY.

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