NHTSA Complaint #10919354 — 2015 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10919354 |
| Vehicle | 2015 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
OUR EXPLORER LIMITED UNIT HAS LESS THAN 21,000 MILES ON IT. WHILE ACCELERATING TO PASS ANOTHER VEHICLE, CLIMBING A HILL / MOUNTAIN OR SIMILAR SITUATION EXHAUST FUMES ENTER THE CABIN. THE A/C UNIT IS ON AND IN THE RECIRCULATION MODE WITH THE REAR A/C UNIT OPERATING. THE NOXIOUS FUMES SMELL LIKE ROTTEN EGGS / SULFURIC ACID. THE ONLY WAY TO CLEAR THE DANGEROUS EXHAUST GASES IS TO OPEN WINDOWS ALLOWING FOR A CHANGE IN THE CABIN'S ATMOSPHERE. THIS IS A RECURRING ISSUE THAT CAN BE REPLICATED. WORKING WITH THE DEALERSHIP WE PURCHASED FROM AS WELL AS FORD CORPORATE TO RESOLVE THIS DANGEROUS SITUATION. MANY UNITS ARE EXPERIENCING THIS SAME ISSUE. NO PROVEN REPAIR / FIX TO DATE. HOW LONG WILL IT TAKE FORD'S ENGINEERING TEAM TO ISOLATE THE REASON THIS OCCURS AND PROVIDE A PROVEN REPAIR / RECALL? COULD IT BE THE UNITS EXPERIENCING THIS RECURRING PROBLEM COULD BE COMING OUT OF THE SAME MANUFACTURING FACILITY?
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