NHTSA Complaint #10919195 — 2015 BUICK VERANO

(PLEASE SEE INCLUDED PICTURE) BOTH HEADLIGHTS SHOW WHAT APPEAR TO BE FINE CRACKS ON THE INSIDE OF THE LENSES KIND OF LIKE A STARBURST APPEARANCE. THIS STARBURST IS AFFECTING THE HEADLIGHT BEAM AND MAKING IT HARDER TO SEE WHILE DISTRACTING ONCOMING TRAFFIC. GENERAL MOTORS HAS A TSB#02-08-42-001I THAT IDENTIFIES THE KNOWN MANUFACTURER INCONSISTENCY. IT IS OBVIOUSLY A KNOWN FAULT. EVEN GOING AS FAR AS STATING GOING THROUGH AN AUTOMATIC CAR WASH CAN CAUSE THE LENSES TO CREATE THE STARBURST APPEARANCE. THIS SHOULD BE A RECALL BY GENERAL MOTORS. THEY SHOULD REPLACE THE LENSES WITH A STRONGER MORE RELIABLE PRODUCT. THE MOST DANGEROUS PART IS THE ISSUE MAY NOT BE READILY KNOWN BY THE CONSUMER DUE TO THE CRACKS NOT BEING EASILY SEEN UNLESS THE SUNLIGHT REFLECTS A CERTAIN WAY THROUGH THE LENSES. AS SEEN IN THE PICTURE, THERE ARE MANY FINE CRACKS REFRACTING THE LIGHT. IT IS A MAJOR CONCERN KNOWING TENS OF THOUSANDS OF VEHICLES ARE ON THE ROAD WITH THESE KINDS OF LENSES.