NHTSA Complaint #10917708 — 2016 CHEVROLET CRUZE

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Fire

Complaint Details

ODI Number 10917708
Vehicle 2016 CHEVROLET CRUZE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 1,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

AS I WAS DRIVING ABOUT 35 ON A CITY STREET, EVERYTHING SEEMED LIKE JUST ANY OTHER DAY. BUT IT WAS FAR FROM IT. I STARTED TO SMELL A FUNNY PLASTIC/RUBBER LIKE SMELL COMING FROM THE FRONT OF MY CAR. SO IMMEDIATELY PULLED OVER TO CHECK WHAT WAS GOING ON. IT IS KEY TO NOTE THAT I ALSO CHECKED MY ENGINE TEMPERATURE, SPECULATING THAT MAYBE I FORGOT TO TOP OFF THE COOLANT OR SOMETHING, BUT THE TEMPERATURE WAS PERFECT. I STOPPED THE CAR, POPPED THE HOOD, AND SAW WHAT WAS TO MY SHOCK JUST INSANE... A 3 FOOT FLAME THAT WAS BURNING UP MY WHOLE ENGINE COMPARTMENT. I DID NOT EVEN TRY TO PUT THE FLAME OUT WITH ANY MEANS BECAUSE THE FLAME WAS LOCATED TOO CLOSE TO THE FUEL INJECTORS AND I WAS NOT CONFIDENT ENOUGH TO RISK IT AND TRY TO PUT OUT THE FLAME. I CALLED 911 AND IN SEVERAL MINUTES, TO MY LUCK, THEY WERE THERE AND PUT THE FLAME OUT BEFORE THE CAR BLEW UP. HOWEVER, THE WHOLE FRONT OF THE CAR AND SOME OF FRONT INTERIOR IS BASICALLY MELTED AND THE CAR IS NOT USEFUL FOR ANYTHING ANYMORE. THIS WAS A SPONTANEOUS FLAME THAT HAPPENED WHILE DRIVING NORMALLY AT ABOUT 35 MPH ON A 70 DEGREE DAY. WHAT HAPPENED? I DO NOT KNOW... BUT WHAT I DO KNOW IS THAT CARS ARE NOT SUPPOSED TO PUT THEIR DRIVERS AND PASSENGERS AT RISK OF DYING JUST BECAUSE A PERSON WANTS TO PEACEFULLY DRIVE DOWN TO POINT B FROM POINT A. PLEASE LOOK INTO THIS, WHOEVER WILL BE DOING SO. THIS KIND OF CAR MANUFACTURING IS UNACCEPTABLE! *TR

Related Complaints for the 2016 CHEVROLET CRUZE

Other ELECTRICAL SYSTEM Complaints

#11681263 The contact owns a 2016 Chevrolet Cruze. The contact stated that upon returning to the parked vehicle, while attempti...
#11632488 My tire pressure sensor keeps coming on even after I had it worked on. 3 of them shows the pressure level but one sho...
#11592463 Water leak in trunk. Took car in 3 time to have it fixed after them doing the recall( 84279073 f-lamp kit). Every ti...
#11557053 The contact owns a 2016 Chevrolet Cruze. The contact stated while driving at various speeds, the vehicle inadvertentl...
#11544286 At first, and only on cold/rainy/snowy weather, while driving the radio would randomly turn off and turn itself back ...

Recent Complaints for the 2016 CHEVROLET CRUZE

#11695471 SERVICE BRAKES The rear brakes lights have a crack causing water to leak through. The water caused damage to the converter output
#11654654 UNKNOWN OR OTHER My husband was driving and noticed smoke coming from the engine so we pulled over and he lifted the hood and when he ...
#11646493 ENGINE AND ENGINE COOLING The contact owns a 2016 Chevrolet Cruze. The contact stated that while driving at various speeds, an abnormal burning...
#11626888 ENGINE The turbo has gone out twice, it was replaced under an extended warranty policy and it has gone out again and is out ...
#11618314 FUEL/PROPULSION SYSTEM I was driving the car, stopped at a light took my foot off the brake started to move and the car completely shut off....
Check any vehicle history by VIN - Free vehicle history report