NHTSA Complaint #10917524 — 2017 CHEVROLET CRUZE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10917524
Vehicle	2017 CHEVROLET CRUZE
Component	ELECTRICAL SYSTEM
Date of Incident	October 18, 2016
Date Filed	October 20, 2016
Mileage	68 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE RADIO/CAMERA PANEL GOES COMPLETELY OUT.. NO VOLUME, NO ABILITY TO TURN ON/OFF, NO CAMERA, NO SOUND FROM ON'STAR NAVIGATION, NO SOUND FROM BACKUP ASSIST OR LANE ASSIST. I'M BROUGHT THIS VEHICLE ON OCTOBER 1,2016. THE FIRST OCCURRENCE WAS ONE WEEK LATER ON OCTOBER 8, 2016 WHILE DRIVING. THE SECOND INCIDENT HAPPENED ON OCTOBER 17,2016 AFTER BEING PARKED OVERNIGHT IN MY GARAGE. THE THIRD TIME HAPPEN OCTOBER 18, 2016 AFTER BEING PARKED FOR 45 WHILE I WAS AT LUNCH. WHEN IT DOES COMES BACK ON ONLY THE RADIO COMES ON. THE WIFI AND SATELLITE DOES NOT WORK. AFTER ABOUT AN HOUR EVERYTHING IS BACK TO NORMAL. I TOOK THE CAR TO DEALERSHIP TWICE AND EACH TIME THEY REPORT THEY COULD FIND NOTHING WRONG AND THE PROBLEM NEVER HAPPEN WHILE IN THEIR CARE. I DO HAVE A VIDEO SHOWING THE LAST INCIDENT. *TR

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