NHTSA Complaint #10917311 — 2016 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10917311
Vehicle 2016 FORD EXPLORER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 11,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

1ST INCIDENT JUNE 2016: DURING A BUSY SCHOOL COMMUTE. ON A VERY BUSY ROAD, THE VEHICLE LOST POWER. WOULD NOT ACCELERATE PAST APPROX. 15 MPH. TOWED TO DEALER AND THROTTLE BODY WAS REPLACED. 2ND INCIDENT OCT. 18,2016: SAME EXACT PROBLEM AS ABOVE, ALSO ON A BUSY STREET. POTENTIAL FOR INJURY OR LOSS OF LIFE WAS GREAT IN BOTH OF THESE CIRCUMSTANCES. TOWED TO DEALER. WAS TOLD THAT ONLY THE COMPUTER NEEDED TO BE RESET AND THE CAR IS FINE??!! I HAVE NO CONFIDENCE IN DRIVING THIS VEHICLE AT ALL! AFRAID FOR MY FAMILY'S SAFETY!! *TR

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