NHTSA Complaint #10916697 — 2012 DODGE CHARGER

OUR CAR WAS RUNNING FINE UNTIL THIS EVENT. WE CAME OUT OF A STORE 2 BLOCKS FROM OUR HOME AND STARTED THE CAR. IT IMMEDIATELY HAD A NEW WHIRRING NOISE AND THE BATTERY SYMBOL CAME UP ON OUR DASH DISPLAY. WE STARTED TO DRIVE TOWARDS OUR HOME, TO GET OUR CAR THERE AND OUT OF THE STREET. THE CAR THEN DISPLAYED "SWITCHING TO LOW POWER MODE" ON THE DASH DISPLAY. WITHIN THE FIRST BLOCK THE THE CAR STARTING SMOKING FROM UNDER THE HOOD. WE PULLED INTO OUR DRIVEWAY AND PARKED. THE CAR SHUT ITSELF OFF AND WAS DEAD. MORE SMOKE CONTINUED TO COME OUT FROM UNDER THE HOOD. WE OPENED THE HOOD AND VISUALIZED THE ALTERNATOR SMOKING CONTINUOUSLY. WE DID NOT ATTEMPT TO DO ANYTHING ELSE WITH THE CAR. THE NEXT DAY WE HAD IT TOWED TO THE "MY MECHANIC" AUTO REPAIR SHOP, OUR USUAL AND TRUSTED REPAIR SHOP. AFTER INSPECTION OF OUR VEHICLE, THE MECHANIC TOLD US THE ALTERNATOR HAD BURNED OUT, AND IN TURN, BURNED OUT THE BATTERY AND BOTH HAD TO BE REPLACED. AFTER THE REPAIR OUR CHARGER RUNS FINE. WE HAVE KEPT OUR ALTERNATOR AND BATTERY FOR FURTHER INSPECTION.