NHTSA Complaint #10916682 — 2009 DODGE JOURNEY
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10916682 |
| Vehicle | 2009 DODGE JOURNEY |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 159,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
VEHICLE INTERMITTENTLY WON'T START AT ANY GIVEN TIME WHEN TURNING THE IGNITION ON IT WILL JUST CLICK. IT MAY START UP AFTER 10 MIN 2HRS MAYBE NOT UNTIL THE NEXT DAY. MY WIFE AND I HAVE BEEN GOING THROUGH THIS SINCE WE BROUGHT THIS 2009 DODGE JOURNEY NEW. WE TOOK IT BACK TO THE DEALER TROY MOTOR MALL THEY COULD NOT PINPOINT THE PROBLEM AND THEY CHARGED US. SAME PROBLEM LATER NOTHING CHANGED. DID NOT START RECENTLY FIRST WEEK IN OCTOBER AAA TOW TRUCK CAME AND THE DRIVER HEARD THE CLICKING SOUND AND INDICATED THAT IT WAS THE STARTER. I TOOK THE CAR IN FOR REPAIR THAT NEXT WEEK AND HAD THE STARTER REPLACED AND IN A FEW DAYS IT WAS NOT STARTING AGAIN. I WENT TO THE DODGE DEALER TODAY AND I EXPLAINED TO THEM WHAT I HAD BEEN GOING THROUGH ALL OF THIS TIME AND HE STILL INDICATED THAT IT WOULD BE A $100.00 TO DIAGNOSE THE PROBLEM. I LOOKED UP THIS ISSUE ON CARCOMPLAINTS.COM AND A PERSON WITH THE SAME ISSUE INDICATED THAT THEIR MECHANIC FOUND IT TO BE A FAULTY RANGE SENSOR ATTACHED TO THE TRANSMISSION COMPLAINT #143 UNDER 2009 DODGE JOURNEY WON'T TURN OVER, ENGINE WON'T START. THERE WERE QUITE A FEW OTHER COMPLAINTS CONCERNING THIS SAME ISSUE THAT'S WHY IT'S HARD FOR ME TO UNDERSTAND WHY THERE IS NO RECALL CONCERNING THIS MATTER. WHEN EVER I GET IT FIXED I'D LIKE TO BE REIMBURSED BY CHRYSLER DODGE.
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