NHTSA Complaint #10916602 — 2015 LEXUS ES350 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10916602
Vehicle	2015 LEXUS ES350
Component	ELECTRICAL SYSTEM
Date of Incident	September 1, 2016
Date Filed	October 17, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2015 LEXUS ES350. THE CONTACT STATED THAT THE PUSH BUTTON START FUNCTIONED PROPERLY FOR AT LEAST ELEVEN MONTHS. AFTERWARDS, THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE PUSH BUTTON START TO FUNCTION PROPERLY. THE DEALER INDICATED THAT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER HAD NOT TEST DRIVEN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND INDICATED THAT THEY WOULD INVESTIGATE THE FAILURE. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

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