NHTSA Complaint #10915755 — 2016 FORD EXPEDITION

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10915755
Vehicle	2016 FORD EXPEDITION
Component	VISIBILITY/WIPER
Date of Incident	September 17, 2016
Date Filed	October 13, 2016
Mileage	60 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WINDSHIELD SEAL FLIES OUT AT 55MPH OR GREATER. CAR BRAND NEW. DEALERS (ASHEVILLE FORD NC) DO NOT KNOW PROPER REPAIR AND DISMISSIVE OF DANGER AND CUSTOMER. THE DEALER FALSELY MARKS PAPERS AS WARRANTEE REPAIR WHEN A CALL TO FOR SAYS THAT VIN NUMBERED CAR HAD NO REPORT OF WARRANTEE REPAIR. FRAUDULENT REPORTING. FURTHER REPAIRS DON'T WORK. ONE FORD DEALER, CORRECTLY, SAID WINDSHIELD AND SEAL MUST BE REPLACED AS A UNIT. DEALERS IGNOR.

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