NHTSA Complaint #10915657 — 2011 DODGE AVENGER

STRUCTURE:BODY issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10915657
Vehicle	2011 DODGE AVENGER
Component	STRUCTURE:BODY
Date of Incident	July 15, 2016
Date Filed	October 12, 2016
Mileage	57,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

HAD HOOD REPLACE 1ST TIME FOR RUST 7/2015. 2ND TIME HOOD FLEW OPEN WHILE DRIVING,REPLACED AT OUR COST OF DEDUCTIBLE 4/2016. CHECKED HOOD 8/2016, SECONDARY LATCH FAILED,ABLE TO OPEN HOOD WITH PRIMARY ONLY.DEALER STATES NOW LATCH HAS FAILED. WENT BACK FOR INSTALL, NOW TOLD STRYKER STUDS FAILED, NEED ANOTHER HOOD. TOLD OK TO DRIVE WITH BOTH SAFETY DEVICES FAILED"JUST DONT OPEN HOOD, YOU'LL BE OK. OVER THREE WEEKS WAITING FOR HOOD,WAS TOLD FORGOT TO ORDER. DON MILLER DODGE MADISON WI Y .

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