NHTSA Complaint #10915254 — 2015 JEEP RENEGADE

APPROXIMATELY ONE MONTH AFTER PURCHASING MY 2015 JEEP RENEGADE TRAILHAWK, I BEGAN HAVING TROUBLE WITH THE ELECTRICAL SYSTEM. THE BATTERY HAS DIED FOUR TIMES, THE KEY FOB(S) WORK INTERMITTENTLY, THE ENGINE HAS SHUT OFF ON ITS OWN, THE CLOCK CONTINUOUSLY RESETS THE DATE/TIME, AND THE WINDOWS HAVE STOPPED WORKING ONCE. I HAVE BEEN FORCED TO USE JEEP'S ROADSIDE ASSISTANCE TWICE DUE TO DEAD BATTERIES. THIS WEEKEND, THE HEATER STOPPED WORKING AND IT DOES NOT TURN ON. THESE CONTINUOUS PROBLEMS SUBSTANTIALLY IMPAIRS BOTH THE USE AND VALUE OF MY CAR. ADDITIONALLY, IT PRESENTS A SIGNIFICANT SAFETY CONCERN FOR MY FAMILY; WINTER IS UPON US AND MY WIFE UTILIZES THIS VEHICLE TO TRANSPORT OUR TWO CHILDREN, WHOM ARE EACH UNDER THE AGE OF THREE YEARS OLD. THE THOUGHT OF THEM BEING STRANDED WITH NO HEATER DUE TO CONTINUOUS ELECTRICAL ISSUES IS UNNERVING. I INITIALLY CONSIDERED THIS TO BE AN ISOLATED INCIDENT; HOWEVER, I'VE ASKED TWO ADDITIONAL 2015 JEEP RENEGADE OWNERS IF THEY HAVE ENCOUNTERED ANY SIMILAR INSTANCES - BOTH HAVE RETURNED THEIR RENEGADE TO THE DEALERSHIP FOR SERVICING DUE TO ELECTRICAL ISSUES. THE DEALERSHIP INFORMED THEM THE VEHICLE SIMPLY NEEDED A SOFTWARE UPDATE. THIS IS NOT A SATISFACTORY RESPONSE!