NHTSA Complaint #10915203 — 2011 CHEVROLET IMPALA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10915203
Vehicle	2011 CHEVROLET IMPALA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	October 11, 2016
Date Filed	October 11, 2016
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHEN STARTING FROM A STOP THE CAR JERKS AS IF THE TRANSMISSION IS TRYING TO CATCH UP AND IT FEELS LIKE YOU'VE BEEN HIT FROM BEHIND. IT'S AN ON AND OFF PROBLEM BUT IT HAPPENS IN THE RAIN AND IS DANGEROUS THE DEALER CHANGED THE TRANS OIL AND IT STILL DOES IT. NEXT THE CAR GOES INTO "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" WHILE DRIVING AND WILL NOT LET ME FINISH MY HIGHWAY DRIVE SAFELY, NO ONE AT THE DEALER CAN HELP WITH THIS EXCEPT TO SAY IT WILL CAST A LOT OF MONEY TO FIX. HEADLIGHTS CONSTANTLY BURN OUT AND I BOUGHT EXPENSIVE LIGHTS LAST TIME AND ONE IS ALREADY BURNT OUT. I HAVE ONLY 1 PAYMENT LEFT AND THE CAR IS READY FOR THE JUNKYARD, YOU WOULD THINK AFTER $28000.00 IT WOULD LAST A LITTLE LONGER. WHAT HAPPENED TO GM??

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