NHTSA Complaint #10915149 — 2009 BUICK ENCLAVE

WHEN TURNING THE VEHICLE TO THE LEFT AT A LOW SPEED, THE POWER STEERING STOPPED FUNCTIONING. THE STEERING GEAR BOX WAS REPLACED, AND FUNCTIONALITY IMPROVED SLIGHTLY FOR ABOUT A MONTH. MILEAGE AT THE TIME WAS ABOUT 90,000. AFTER A MONTH, THE ISSUE RETURNED. IN ADDITION TO THE POWER STEERING FAILURE WHEN TURNING LEFT AT LOW SPEEDS, THE VEHICLE STARTED MAKING A GRINDING NOISE NEAR THE FRONT LEFT OF THE VEHICLE, AND THE VEHICLE ENGINE WOULD CUT IN AND OUT INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE STEERING RACK WAS FOUND TO BE THE ISSUE. THE MILEAGE AT THE TIME OF THIS ISSUE WAS ABOUT 107,000. BETWEEN THE 90,000 MILE ISSUE AND 107,000 MILE ISSUE, THE POWER STEERING WOULD CUT IN AND OUT UNEXPECTEDLY, AND ALMOST CAUSED SEVERAL ACCIDENTS. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP ONCE, AND AN INDEPENDENT MECHANIC THREE TIMES SINCE THE VEHICLE WAS PURCHASED JUST TWO YEARS PRIOR. GM SHOULD RECALL THE STEERING SYSTEMS.