NHTSA Complaint #10914964 — 2011 CHEVROLET IMPALA POWER TRAIN

Complaint Details

ODI Number	10914964
Vehicle	2011 CHEVROLET IMPALA
Component	POWER TRAIN
Date of Incident	October 1, 2016
Date Filed	October 9, 2016
Mileage	77,003 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TRANSMISSION REPLACED DUE TO TORQUE CONVERTER FAILURE. 77000 MILES ON MY 2011 IMPALA. THIS VEHICLE IS NOT DRIVEN HARD. DRIVING AT ABOUT 40 MPH- THE VEHICLE SLIPPED OUT OF GEAR. VERY SCARY FOR THIS TO HAPPEN. TRAFFIC WAS VERY LIGHT. I WAS FEARFUL BECAUSE THE STREET I WAS ON WAS ONLY ONE LANE IN EACH DIRECTION, AND NOT MUCH OF A SHOULDER. I FELT VERY LUCKY I WAS NOT ON THE FREEWAY. THIS I BELIEVE COULD HAVE BEEN VERY DANGEROUS. I WAS ABLE TO DRIVE THE CAR AT A VERY SLOW SPEED TO A DEALERSHIP THAT WAS LESS THAN A MILE AWAY. SAD PART I WAS OVER 300 MILES FROM HOME. TORQUE CONVERTER FAILURE CAUSED HEAVY METAL DEBRIS IN THE TRANSMISSION LEAVING ME WITH A BILL TOTALING $3368.52. (PLUS OTHER EXPENSES DUE TO MY DISTANCE FROM HOME.)

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