NHTSA Complaint #10914511 — 2009 CHEVROLET HHR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. AFTER ATTEMPTING TO MANUALLY RESTART THE VEHICLE, THE CONTACT STATED THAT THE KEY COULD NOT BE TURNED TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL COULD NOT BE PERFORMED BECAUSE THE TECHNICIAN COULD NOT REMOVE THE IGNITION CYLINDER. THE CONTACT WAS INFORMED THAT, IN ORDER TO REMEDY THE FAILURE, THEY WOULD HAVE TO FRACTURE AND DETACH THE HOUSING AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 138,000. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.