NHTSA Complaint #10914051 — 2010 CADILLAC SRX

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE ENDURED EXCESSIVE OIL CONSUMPTION IN BETWEEN OIL CHANGES. ALSO, THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 01/10/17*LJ UPDATED 01/25/17.*JB