NHTSA Complaint #10911246 — 2012 FORD FOCUS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10911246 |
| Vehicle | 2012 FORD FOCUS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
SINCE I PURCHASED MY 2012 FORD FOCUS WITH ITS "DUAL CLUTCH" AUTOMATIC TRANSMISSION, I HAVE HAD NOTHING BUT PROBLEMS. IT JERKS, HESITATES, HAS REAL TROUBLE SHIFTING IN THE FIRST 3 GEARS. FORD HAS EXTENDED THE POWER TRAIN WARRANTY TO 150,000 MILES, MAYBE THEY KNOW SOMETHING IS WRONG. I HAVE HAD THE CAR SERVICED 10 TIMES FOR THE SAME PROBLEM. MOSTLY, THEY RESET THE COMPUTER OR PUT IN THE SAME DEFECTIVE PARTS EACH TIME. NO REAL SOLUTION HAS EVER BEEN PRESENTED TO ACTUALLY FIX THE CAR. THE CAR JERKS, DOWNSHIFTS, UPSHIFTS HORRIBLY. THIS HAPPENS FROM 1ST GEAR THRU 3RD GEAR. THIS CAR IS THE WORST CAR I HAVE DRIVEN AND I AM STUCK WITH IT BECAUSE FORD WILL NOT HELP. PLEASE HELP NHTSA TO BRING THIS HUGE PROBLEM TO LIGHT. I GUESS I WILL HAVE TO GET LAWYERS INVOLVED TO GET FORD'S ATTENTION...
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