NHTSA Complaint #10911128 — 2016 CHEVROLET CAMARO

ON FRI, 26 AUGUST 2016, AT A STOP, MY CAR WOULDN'T GO INTO ANY GEAR (IT IS A 6 SPEED MANUAL). I ALMOST GOT HIT. A COP & A GOOD SAMARITAN STOPPED & FORCED THE GEAR IN 1ST AS DEALERSHIP & GM WEREN'T HELPFUL OVER THE PHONE. I IMMEDIATELY DROVE TO FLOW. THEY KEPT THE CAR FOR A WEEK & SAID THEY DID A FULL CHECK & EVERYTHING WAS OKAY. GM WAS CONTACTED BUT NOTHING WAS DONE TO FIX IT. ON SAT, 24 SEPTEMBER AT NIGHT IN A PARKING GARAGE, I CAME TO A COMPLETE STOP AND WHEN I WENT TO PUT MY CAR INTO FIRST GEAR TO PARK, AGAIN IT WOULD NOT GO INTO GEAR. I RECORDED A VIDEO OF MY FRIEND HAVING TO FORCE IT INTO GEAR AS THE GOOD SAMARITAN DID WEEKS BEFORE. ANYONE WHO VIEWS THE VIDEO CAN SEE HOW THE CAR WON'T GO IN GEAR & CAN HEAR THE NOISE IT MAKES (AS IT DID THE IN THE AUGUST SCENARIO). I BROUGHT THE VEHICLE IN THAT MON. CAR WAS KEPT FOR A WEEK. THEY CONTACTED GM & GM SAID THE SAME THING HAD BEEN HAPPENING TO OTHER 2016 CAMAROS & THE SOLUTION WAS TO FLUSH OUT OR "BLEED" SOME FLUID IN THE CLUTCH. I'M NOT A MECHANIC BUT I KNEW THIS WOULDN'T WORK. THIS IS OBVIOUSLY A MECHANICAL PROBLEM. I WAS ALSO SUSPICIOUS. JUST 3 WEEKS BEFORE, GM SUPPOSEDLY HAD NO SOLUTIONS & ACTED LIKE MY CAR WAS THE ONLY ONE DOING THIS. FRI , 30 SEPT, CAR WAS RETURNED. ON SAT MORNING 1 OCT, THE SAME ISSUE HAPPENED AT A DRIVE THRU & 2 EMPLOYEES HAD TO PUSH ME IN THE PARKING LOT. NEW MANAGER SAYS THEY'LL DRIVE THE CAR TO SEE IF IT HAPPENS TO THEM & ALSO CAN TRY "ONE MORE THING".THE CAR HAS AN OBVIOUS MANUFACTER DEFECT THAT IS A SAFETY HAZARD.I CALLED GM FOR ASSISTANCE & THEY ATTTEMPTED TO CONTACT FLOW FOR MORE INFO & AFTER SEVERAL MINUTES ,RETURNED & SAID THAT THEY HAD NOT BEEN TRANSFERRED TO SERVICE & WAS TOLD FLOW SERVICE WAS"TOO BUSY" TO TALK BECAUSE THEY WERE GETTING OFF IN AN HOUR. GM NEEDS TO HONOR THEIR WARRANTY & TAKE THE TRANSMISSION APART OR REPLACE THE VEHICLE. IT'S IN THE SHOP FOR THE 3RD TIME IN 4 WEEKS.