NHTSA Complaint #11714004 — 2016 CHEVROLET CAMARO

The contact owns a 2016 Chevrolet Camaro. The contact stated that while driving at 15 MPH, the vehicle lost power steering functionality, requiring the contact to use excessive force to steer the vehicle. The contact stated that upon replacing the battery, the power steering feature returned for one day before the failure returned. While the vehicle was idling, the contact attempted to turn the steering wheel, and the message "Power Steering Assist Unavailable - Drive Safely" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 25V175000 (Steering) and 19V086000 (Steering); however, the model year was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The failure mileage was approximately 47,204.