NHTSA Complaint #10911064 — 2015 RAM 1500

AT 24300 MILES THE ENGINE BEGAN VIBRATING VERY HARD AND THEN QUIT. AFTER CHECKING THE OIL, IT WAS GOOD, I CREPT THE TRUCK TO A CONVENIENCE STORE AND CALLED AAA. TOWED VEHICLE TO NEAREST CHRYSLER DEALERSHIP. THEY DID NOT HAVE ENOUGH CERTIFIED TECHS TO FIX MY TRUCK WITHOUT IT BEING AT DEALER FOR 2 MONTHS. SERVICE MGR CALLED AROUND AND FOUND A DEALER WHO COULD REPAIR TRUCK. METAL PIECES INCLUDING BEARINGS WERE FOUND IN THE OIL PAN. CHRYSLER REPLACED THE ENGINE UNDER WARRANTY. NO EXPLANATION WAS GIVEN AND WHEN ASKED IF THE PROBLEM HAS BEEN FIXED ON THE NEW ENGINE RECEIVED NO ANSWER. I DO NOT KNOW WHAT CAUSED THE ENGINE FAILER OR WHETHER RAM HAS FIXED THIS EVER OCCURRING AGAIN.